Refund Policy
KMP Business Consulting Inc.
Effective Date: November 2, 2025
KMP Business Consulting Inc. provides customized professional business consulting services. Because our work involves time, expertise, and strategic deliverables tailored to each client’s needs, fees for consulting services are generally non-refundable once work has begun.
Eligibility for Refund Consideration
Refund requests may be reviewed case-by-case under the following limited circumstances:
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Duplicate payment or billing error
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Work has not begun and no materials have been delivered
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A mutually agreed cancellation before service execution
Approved refunds will be processed to the original payment method unless otherwise required by law.
Service Satisfaction Concerns
Client success and professional satisfaction are important to us. If you have concerns about the work delivered, please contact us so we can:
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Review the scope of services
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Address project needs or modify deliverables as appropriate
How to Request a Refund
Submit requests to:
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📞 503-453-4307
Please include:
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Full name
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Contact information
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Service purchased
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Date of purchase
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Reason for request
We will review the request and respond within 10 business days.
Legal Compliance
This policy does not limit client rights under applicable consumer protection laws.